With every Watch you receive an individual certificate of authenticity – our guarantee of its originality.

Our watchmaker team from our Master Workshop inspects the case, Movement & serial number. Every purchase goes through several inspection stations with us – all steps take place in our facility.

All our Watches are tested for water resistance. The respective test result can be found directly in the product description. If a Watch does not pass the test, it is considered not water-resistant and should therefore not come into contact with water under any circumstances.

In the item description, you will find a detailed listing of the Dial, glass, case, and other components. Supplemented by high-resolution images from various perspectives, this gives you a transparent and comprehensive impression of the Condition of the Watch.

Our watchmakers carefully check each watch for authenticity, function, and accuracy. Through targeted servicing, cleaning, and adjustments, we bring every movement into a technically flawless condition – for precision you can rely on.

With used Watches with steel or gold bands, a few links are often unfortunately missing. In the detailed description, you will always find the information about the maximum wrist circumference. We usually do not have replacements in stock, as we do not remove elements. However, we are happy to adjust the Watch to your desired size before shipping and send the removed elements with it.

Sorry – that is unfortunately not possible.

The scope of delivery for each Watch is transparently listed on the respective product page. It can – just like price and Condition – vary. If a Watch is offered without the original Box or papers, you will still receive it in a high-quality ZEITAUKTION case. Of course, the Watch has been professionally inspected, is 100% original, and comes with a warranty.

Tip: Based on the “Full Set” marking on the collection and product page, you can immediately see whether the Watch is offered with the original Box and papers.

“Box and papers” in luxury Watches means the original brand Box as well as the warranty card or the certificate of authenticity. A so-called Full Set always includes these two components alongside the Watch and often additional accessories (e.g., booklets, hangtags). Watches with a complete set generally have a higher collector value and are easier to resell.

Missing Box and/or papers does not automatically mean a risk: Especially with reputable dealers, buying without accessories can be financially attractive and completely safe – all Watches at Zeitauktion are inspected, refurbished, and sold with a certificate of authenticity and 24 months warranty in our in-house Master Workshop.

Read more about it in the detailed article in our ZEITAUKTION Journal.

We currently do not offer a binding Find a Watch.

However, our range of Watches changes daily – so it is worth checking our shop regularly.

To ensure you don't miss your desired model, we also recommend:
– signing up for our Newsletter,
– as well as filling out our non-binding Find a Watch form.

Although we cannot guarantee that our purchasing team can procure your desired Watch promptly – your information helps us to tailor our range even more precisely. With a bit of luck, you will soon discover your desired model in our shop.

Under collector's items we understand Watches that have a special collector value and are particularly attractive to enthusiasts. This collection includes almost exclusively Watches in the Full Set (with Box and papers) as well as in the best possible Condition that we offer at ZEITAUKTION. This includes both current references of modern luxury Watches as well as vintage treasures that are distinguished by their exceptionally good preservation Condition and a complete equipment – so to speak the Crème de la Crème of our shop. Collector's items are, according to our definition, not to be equated with limited Watches.

By contemporary references we mean Watches that are from the year 2023 or newer – comparable to "young used" on the car market. This category includes popular and modern models from the last two calendar years, including Watches that are often difficult to obtain or have long waiting times at the dealer. Here you will find classics like the Rolex Submariner, the Omega Speedmaster, Cartier Santos and many other sought-after models.

The collection with the latest offers can be found in our main menu.

In addition, you can be regularly and directly informed about the latest offers via the Instagram channel and the Newsletter in your inbox and are therefore faster than most others!

We add new Watches to our portfolio for you daily.

Our shipping is always insured and with personal handover. The shipping costs depend on the value of the Watch and the destination country. You can find the exact costs under Shipping & Payment.

Yes, we offer international shipping. Your Watch is fully insured during shipping.

Depending on the destination and value of the Watch, we use UPS, DHL Express, and DHL.

At the latest on the working day after payment, we will ship your Watch. Depending on the country, your Watch will reach you within 1-5 working days.

A call or an email within 14 days is sufficient to cancel the order. The Watch should then be back with us within 1 week. After receipt and inspection of the Watch, the refund will be made.

If you wish to exercise your 14-day right of withdrawal, you will bear the costs of the return shipment yourself. To make the return easier for you, we will gladly provide you with a return label (including insurance) upon request. The costs for this correspond to the usual shipping costs and will be charged accordingly.

To sell or trade in your Watch, please use our portal: meineuhrverkaufen.de. There you will not only receive an offer for the difference amount within a very short time, but the new Watch will also be reserved for you immediately if you accept the offer.

Simply offer us your Watch via our form on meineuhrverkaufen.de .

Within 1–2 business days, you will receive a non-binding purchase offer. If interested, you create a free shipping label and send us the Watch. After a careful inspection, we will transfer the agreed amount to you – quickly and easily.

How does the settlement with a desired Watch work?

Enter on meineuhrverkaufen.de Enter the data of your Watch and enter the article number of the desired Watch in the corresponding field. You will receive a binding offer with the difference amount shortly. If you agree to this, we reserve the desired Watch for you and initiate everything else – simple and transparent.

How does selling via Consignment Sale work?

Offer us your Watch via meineuhrverkaufen.de and create a free shipping label. If your Watch is suitable for the Consignment Sale, you will receive, in addition to the direct purchase, a corresponding consignment offer. After inspection and, if necessary, refurbishment, we take over the entire sales process. After a successful sale, you will receive the proceeds minus a service fee. More information can be found under Consignment Sale Terms.

Due to our many years of experience in the market and past sales data, we are able to provide you with a market-appropriate selling price for your model.

Your Watch is protected from the time of pickup by insured shipping when sold.

The insured pickup of your Watch is carried out by one of our cash-in-transit partners. We cover the shipping costs.

The Box and original papers are desirable for the sale of your Watch and can increase the value, but are not strictly necessary.

If you do not know the exact age of your Watch, this is not a problem. An estimate of the age already gives us a first impression to assess the value of your Watch.

To sell your Watch quickly and easily, we recommend our portal: meineuhrverkaufen.de. There you will receive a binding offer from us within a very short time, a free label for shipping, and a straightforward process; settlements or commissions are also possible through this portal. 

As an online retailer, we do not have a traditional storefront. However, feel free to call us, and we will arrange an appointment with you – for the pickup of your dream watch.

You have numerous payment methods available. These include: PayPal, credit card, Bank Transfer, Google Pay, Apple Pay, iDeal, and others. You can find these under Shipping & Payment.

Please note that for shipping outside the EU, local taxes apply, which Zeitauktion does not cover. Please inform yourself with your local authorities about the applicable tax rates for the import of your Watch.

We do not offer installment payments.

With our own master watchmakers and a certified Master Workshop in-house, we have been excellently positioned for over 20 years – your watch is in the best hands with us. Our service portfolio offers you a transparent overview of all offered services and prices.

Our team is happy to assist you via the chat button on our website. Additionally, you will find email and telephone contact on the contact page.

On all Watches that you purchase in our online shop, you receive a 24-month warranty. If your Watch additionally has a remaining manufacturer warranty, we will gladly handle the submission to the manufacturer for you.