Shipping & Payment Conditions

The following terms and conditions apply:

Dispatch conditions

We ship nationally and internationally. Dispatch costs (inclusive of legally applicable VAT).
We charge shipping costs for deliveries on the basis of the order value (gross product value):

Value of goods Germany EU countries EFTA-countries* worldwide
up to 1500 € 0 € 29 € 54 € 74 €
over 1500 € up to 2.500 € 0 € 39 € 64 € 84 €
over 2.500 € up to 5.000 € 33 € 49 € 74 € 90 €
over 5.000 €  48 € 59 € 160 € 160 €

 *EFTA-countries: Switzerland, Norway, Liechtenstein, Iceland

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 6 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time. In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Shipping companies

UPS DHL

We have decided to cooperate with only the best and most reliable shipping companies. Depending on Destination and Value we search individually for the best fitting solution for our customers.

Accepted Payment options

- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
- Payment via Sofortüberweisung [immediate transfer]
- Payment via Apple Pay
- iDeal
- EPS

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Methods of payment

Secure & Flexible - Our payment methods: bank transfer, cash payment, PayPal and credit card.

Überweisung You pay in advance and receive the goods supplied in receipt of home.
Barzahlung They collect the goods from our premises in Chemnitz, Germany. Subdivision only cash is accepted.
Paypal Pay with PayPal - simply, quickly and safely. You pay in advance and receive the goods conveniently and economically supplied in receipt of home.
Kreditkarte Kreditkarte Kreditkarte We accept VISA, MasterCard and Maestro. Your credit card information is not stored for security reasons. They must be re-entered for each purchase. If your credit card company uses the security process 3-D Secure, you will be prompted to enter your personal password.